1. About this Privacy Policy

This Privacy Policy explains how Harbourstrings (“I”, “me”, “my” or “we”) collects, uses and protects personal information when you visit this website or create an account to access violin lessons and learning materials.

I respect your privacy and aim to handle your personal information responsibly and in accordance with applicable data protection legislation, including the General Data Protection Regulation (GDPR) and Irish data protection law.

2. Who is responsible for your information?

The data controller responsible for your personal information is:

Harbourstrings
Email: info@harbourstrings.com

If you have any questions about how your information is used, please contact me using the email address above.

3. What information do I collect?

When you create an account or use the student area of this website, I may collect:

Your name
Email address
Username
Password information necessary to manage your account
Information contained in your student profile
Information relating to your access to learning materials
Technical information such as IP address, browser type and information relating to website security and login activity

I only ask for information that is reasonably necessary to provide and manage your account and teaching services.

4. How do I use your information?

Your information may be used to:

Create and manage your student account
Provide access to your learning materials
Communicate with you about lessons and your account
Respond to questions or requests
Maintain the security of the website and student area
Prevent misuse or unauthorised access
Maintain appropriate records where required by law

I will not sell your personal information.

5. Legal basis for processing

Where applicable, I process personal information because it is necessary to provide the services you have requested, including managing your student account and providing access to learning materials.

I may also process information where I have a legitimate interest in doing so, for example to maintain website security, prevent misuse and manage my teaching business.

Where I rely on consent, you have the right to withdraw that consent at any time.

The GDPR requires privacy information to explain the purposes and lawful bases for processing personal information.

6. WordPress and Ultimate Member

This website is operated using WordPress and uses the Ultimate Member plugin to provide user registration, login and account functionality.

When you register for an account, information required to create and manage your account is stored on the website.

Ultimate Member provides account-management functionality, including features that can allow users to access, download or request erasure of their personal data, depending on the configuration of the website.

7. Who has access to your information?

Your personal information may be accessible to me as the website owner and, where necessary, to service providers who help operate the website, such as:

Website hosting providers
Website security or maintenance providers
Technical service providers
Email or communication providers, where used

These providers should only have access to information necessary for the services they provide.

The website may also disclose information where required to do so by law.

8. How long is information retained?

I retain account information for as long as reasonably necessary to provide your student account and learning services.

When an account is no longer required, personal information will be deleted or securely retained only where there is a legitimate reason or legal requirement to keep it.

The appropriate retention period may vary depending on the type of information and the purpose for which it is held.

9. Keeping your information secure

Reasonable technical and organisational measures are used to protect personal information against unauthorised access, loss, misuse or disclosure.

However, no website or internet transmission can be guaranteed to be completely secure.

You are responsible for keeping your account password confidential and should not share your login details with another person.

10. Your data protection rights

Subject to applicable law, you may have the right to:

Request access to the personal information I hold about you
Ask for inaccurate information to be corrected
Request deletion of your personal information
Request restriction of processing
Object to certain processing
Request portability of your information where applicable
Withdraw consent where processing is based on consent

To exercise these rights, please contact:

info@harbourstrings.com

The Irish Data Protection Commission identifies these rights, including access, rectification, erasure, restriction, objection and portability, as part of the information organisations should provide to individuals.

11. Children and young people

This website may be used by students under the age of 18.

Where a child or young person uses the website, I will take appropriate care when handling their personal information. Where appropriate, I may communicate with or seek information from a parent or legal guardian in relation to the student’s account and lessons.

If you are a parent or guardian and have questions about information relating to your child, please contact me at info@harbourstrings.com.

Privacy information provided to children should be clear and easy to understand.

12. Cookies

This website may use cookies and similar technologies to operate the website, maintain login sessions, improve security and understand how the website is used.

Some cookies may be strictly necessary for the website to function, including features associated with user login.

If the website uses analytics, advertising or other non-essential cookies, these will be handled in accordance with applicable cookie and privacy requirements.

The Irish Data Protection Commission notes that websites using only cookies that do not require consent may not need a consent banner, but information about strictly necessary cookies should still be provided.

13. Changes to this Privacy Policy

I may update this Privacy Policy from time to time to reflect changes to the website, services or applicable legal requirements.

The latest version will always be published on this page, with the date of the latest update shown at the top.

14. Complaints

If you have concerns about how your personal information has been handled, please contact me first at:

info@harbourstings.com

You also have the right to lodge a complaint with the Irish Data Protection Commission, which is Ireland’s supervisory authority for GDPR.

Data Protection Commission
6 Pembroke Row
Dublin 2
D02 X963
Ireland

Information about your rights and how to make a complaint is available from the Data Protection Commission.